B2B/B2C Ecommerce Professional Full Time

International Corporation is a leading North American truck manufacturer with great products, strong market positions and best-in-class distribution. For 175 years we have had a 100% commitment to doing what it takes to satisfy our customers, and our commitment today is as strong as ever. We are rededicated to strengthening our core businesses. Our recent investments and product launches position us for success. It all starts with a comprehensive approach and a team effort from our employees. So we’re looking for exceptionally talented and results-oriented individuals to join us and deliver on our promises to our customers, dealers, employees and shareholders.

This highly visible B2B/B2C Ecommerce role has responsibility for our multi-million dollar B2B E-Commerce (Dealer Facing) solution, supporting over 500 dealer locations across North America. This solution allows our dealers to sell more parts and reach new customers who have not considered purchasing parts from their local International Truck or IC Bus dealer locations.

This solution will enable both known and unknown customers the ability to shop at their convenience for the parts they need. Additionally, our dealers have the ability to integrate the solution to allow for automatic order processing.

In this role you will be accountable to work with internal teams to grow dealer sales and customer acceptance across our network. This includes training system users, internal and external, gathering feedback, generating system improvement requirements and implementing system or process enhancements. Finally, play a key role as we continue to develop our digital Parts & Service strategy that includes repair estimating, telematics and other technologies.

Responsibilities

• Have the ability to interact with both dealers and customers both onsite and virtually and create market acceptance
• Sales experience in the e-commerce heavy duty truck, automotive or related industry
• Ability to travel internationally – Mainly United States, Canada and Mexico

Minimum Requirements

• Bachelor’s degree
• At least 5 years of project/program management experience

OR

• Master’s degree
• At least 3 years of project/program management experience

OR

• At least 7 years of project/program management experience

Additional Requirements

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• E-commerce and sales experience working with E-Commerce solutions, product suppliers and business system vendors, especially dealer (Karmak, CDK, Etc.) management systems.
• Strong change management aptitude
• Online sales skills and or online marketing experience
• Be able to contribute to the creation of quality online content
• Conducting and/or developing training online or in-person classes and/or material
• Knowledge of parts functionality, various parts types & the other ingredients that make up a on-line sale
• Ability to work and lead cross functional activities and projects
• Excellent communication skills, both verbal and written
• Ability to grasp technical/mechanical concepts
• Customer focus and a high sense of urgency

Competencies:

• Action Oriented
• Customer Focus
• Problem Solving
• Process Management

Benefits and CompensationWe provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.

For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience.

You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits.

EEO StatementWe are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please emailHUB@International.comto request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

Employment Type: FULL_TIME